Privacy policy
1. Information We Collect
- Personal details you provide when placing an order, including your name, delivery address, phone number and email address.
- Order and transaction information, including products purchased and payment method used.
- Technical information such as device type and browsing activity on the Store, collected to improve your shopping experience.
2. How We Use Your Information
- To process, fulfil and deliver your orders.
- To communicate with you regarding your order, delivery updates and customer support.
- To send you promotional offers, new drop announcements and updates, only where you have opted in.
- To improve our products, services and overall store experience.
3. How We Protect Your Information
We apply reasonable technical and organisational measures to protect your personal information against unauthorised access, loss or misuse. Payment information processed through third-party payment gateways is handled securely by those providers and is not stored by us.
4. Sharing Your Information
We do not sell your personal information. We only share it with trusted third parties who help us operate the Store, such as courier and delivery partners and payment processors, and only to the extent required to fulfil your order. We may disclose information where required by law.
5. Your Choices
- You may opt out of marketing communications at any time by contacting us.
- You may request access to, correction of, or deletion of your personal information by contacting us at retail@thepindiz.com , subject to any legal record-keeping obligations.
6. Cookies
The Store may use cookies and similar technologies to enhance your browsing experience, remember your preferences and analyse store traffic. You can control cookie settings through your browser.
7. Contact
For any privacy-related questions, contact us at retail@thepindiz.com or via WhatsApp at +92 300 7884880 .